Last updated March 06, 2024

This is the Privacy Policy for the website hosted at (“our site”), our products and services, and for other AltStore activities at which you may provide your personal data. The site is operated by or on behalf of AltStore, LLC (“we”, ”us”, “our”). We are committed to protecting and respecting your privacy.

This policy (together with our terms of service and any other documents referred to in it) sets out:

• Information we collect
• How we use your information
• Lawful Bases
• Who we share your information with
• Where we store your information
• How we respond to DNT signals
• How we protect your information
• How long we keep your information
• EU Citizen Rights
• Note to Users Outside the United States
• Changes to this policy

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By engaging in our site and services, you acknowledge you have read and understood this privacy policy. To the extent applicable privacy law includes the European Economic Area General Data Protection Regulation, (the “GDPR”) with respect to personal data collected by us, the data controller for purposes of GDPR is:

AltStore, LLC.
DALLAS, TX 75219

Our site may, from time to time, contain links to external sites. We are not responsible for the privacy policies or the content of such sites.

Information we collect

We may collect and process the following personal data from you:
• Information you give us, which may consist of:
• Information about you that you give us by filling in forms on our site or by corresponding with us by phone, e-mail, or otherwise.

If you are using our products or services as a developer, the following information regarding your end users may be received and processed by us:
• “End User Technical Information”: This refers to technical information related to an end user’s mobile device or computer, such as: device type, operating system,

End User Technical Information, End User Transaction Information, and Optional End User Information are collectively referred to as “End User Information”.

How we use your information

Information we collect:
We will use this information in our legitimate interests, where we have considered these are not overridden by your rights:
• To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
• To keep our site safe and secure.

Information we receive from other sources:

We may combine this information with information you give to us and information we collect about you in our legitimate interests (where we have considered that these are not overridden by your rights). We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).

Lawful Bases:

We will only collect and process personal data where we have lawful bases. Lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you, e.g. to operate the site or deliver any products or services you have requested) and “legitimate interests”. We rely on our legitimate interests as our lawful basis only where those interests are not overridden by the impact on you (unless we have your consent or our processing is otherwise required or permitted by law). If you have questions about the lawful bases of how we process your personal information, contact us at [email protected]

Who we share your information with

We may share your information with selected third parties which may include payment processing providers, such as Stripe, who provide secure payment processing services. (Your payment card details are not shared with us by the provider.)

We will disclose your personal information to third parties:
• In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets, subject to the terms of this Privacy Policy.
• If AltStore or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of service, terms of use, and other agreements with you; or to protect the rights, property, or safety of AltStore, our customers, or others.

Where we store your information

The data that we collect from you will be stored securely on Amazon Web Services (“AWS”) in Frankfurt, Germany.

How We Respond to DNT Signals

Your browser settings may allow you to automatically transmit a Do Not Track signal to websites and other online services you visit. We do not alter our practices when we receive a Do Not Track signal from a visitor’s browser because we do not track our visitors to provide targeted advertising. To find out more about Do Not Track, please visit

Public forums

We may, from time to time, make chat rooms, message boards, news groups and/or other public forums available to its users. Any information that is disclosed in these areas becomes public information and you should exercise caution when using these and avoid posting any personal information.

Child safety

The site is intended for use only by persons who are at least 16 years of age. By using the site, you confirm to us that you meet this requirement. If you are under the age of 16, you confirm you have received permission from your parent or guardian before using this site or sending us personal information.

Payment processing

Payments made on the site are made through our payment gateway provider. You will be providing credit or debit card information directly to the operator which operates a secure server to process payment details, encrypting your credit/debit card information and authorizing payment. Information which you supply is not within our control and is subject to the operator’s own privacy policy and terms and conditions.

How long we keep your information

We retain personal data during any period in which you have expressed an interest in our products and services, for as long as you have an account with us in order to meet our contractual obligations to you, and for some time after that to identify any issues and resolve any legal proceedings. We may also retain aggregate information beyond this time for research purposes and to help us develop and improve our services. You cannot be identified from aggregate information retained or used for these purposes.

EU Citizen Rights Under GDPR

You have the right under certain circumstances:
• to be provided with a copy of your personal data held by us
• to request the rectification or erasure of your personal data held by us
• to request that we restrict the processing of your personal data (while we verify or investigate your concerns with this information, for example)
• to object to the further processing of your personal data, including the right to object to marketing
• to request that your provided personal data be moved to a third party.
• You may opt-out at any time from allowing further access by us to your location data by emailing [email protected]
• Your right to withdraw consent:
• Where the processing of your personal information by us is based on consent, you have the right to withdraw that consent without detriment at any time by emailing [email protected]

You can also exercise the rights listed above at any time by contacting us at [email protected]. We will respond to your requests within a reasonable timeframe. Please note these rights may be limited in certain circumstances as provided by applicable law.

We would appreciate the opportunity to directly address any GDPR issues you may have. Please contact us at [email protected]. You do, however, have the right to approach your local data protection authority, (see for data protection authorities in the EU).

Note to users outside the United States

AltStore is based in the United States. Your personal data may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Services you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal data.

Changes to this policy

Any changes we make to our privacy policy in future will be posted on this page and, in relation to substantive changes, will be notified to you by email.

Contact Us

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to:

Compliance Officer
AltStore, LLC.
DALLAS, TX 75219
[email protected]